Our core values break down into privacy, confidentiality, dignity, communication, independence, fulfilment, rights and responsibilities.
Our ValuesOur main purpose is to deliver a service of the highest quality that will improve and sustain our client’s overall quality of life on an every day basis.
Contact Us We are passionate about developing the ideal culture and environment where our clients are at the center of all of our decisions and actions because we have a deep understanding of caring. At Cepheus Health Care Ltd., we provide exceptional, individualized, family-led care by a committed and skilled staff that is extremely experienced in attending to each person's requirements and wants in their home.
To satisfy the needs of clients who are dependent, Cepheus Health Care Ltd. provides effective domestic services as well as personal and functional care. Older persons, people with disabilities, or people who have mobility issues who require assistance to remain in their own homes and communities due to illness may fall into this category. This is accomplished by encouraging an excellence standard that includes effective good care practices that are observed and assessed through the delivery, management, and control of high-quality care in the domestic setting.
The right of a service user to privacy, quiet enjoyment, and protection from prying eyes. This is taken into account when creating care plans, and it will only be excluded under extraordinary circumstances, in the interest of risk management, or with the consent of the service user or their advocate.
Service user confidentiality is, wherever possible, maintained. On occasion, it will be necessary, for the benefit of the service user or others to share personal information with either other professionals or organisations. Where possible, service users are consulted and their views taken into account.
All individuals, whatever their circumstances, have the right to be treated with dignity and respect.
Service users have the right to be heard and involved in on all aspects of their care. Methods of communication are appropriate to the abilities and experiences of each individual and are tailored to each set of circumstances.
Service users are enabled to act independently. Services are aimed at maximizing the individual’s capacity for self-care and mobility.
Every service user, whatever their circumstances, has the potential for progression, and the right to hold personal ambition. Within the boundaries set by legislation and professional social work ethics, service users are encouraged in achieving their personal goals.
36-38 Berry Street Wolverhampton
WV1 1HA
+44 1902 427605
info@Cepheushealthcare.co.uk